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UPC unanimously backs concept to formalize water leak adjustments, sets 50% threshold and proof requirements
Summary
The Utility Policy Committee voted 7-0 to recommend a leak-adjustment policy concept to the City Commission that sets a 50% usage threshold above a 12‑month average to qualify and requires proof of repair; staff noted future automation with smart meters could streamline detection.
Kalamazoo City’s Utility Policy Committee on Nov. 13 voted unanimously to recommend in concept a formal leak-adjustment policy that clarifies when the city will reduce unusually high bills caused by private-side leaks.
Public Services Director James told the committee the draft policy codifies long-standing practice: adjustments apply to account holders who report leaks, verify repairs and demonstrate that usage for the billing period exceeded their…
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