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Kalamazoo staff propose policy to keep water on in commercial and multifamily shutoffs, recover costs via tax lien
Summary
City staff presented a departmental public-health waiver to avoid shutting off water at commercial, institutional and multifamily accounts when occupants would face health risks; policy would preserve service for residents while placing arrears on tax rolls. Committee offered consensus support; no formal city-commission action was requested at this
Kalamazoo City public services staff on Nov. 13 presented a draft departmental policy designed to prevent water shutoffs at commercial, institutional and multifamily accounts when doing so would endanger occupant health, while still providing a pathway to recover unpaid bills.
The policy, presented by Public Services Director James, targets accounts where the named account holder (for example, an apartment owner or commercial landlord) is responsible for payment and occupants have no direct ability to seek affordability assistance. "What this policy does is it utilizes the…
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