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Enforcement unit reports rising complaints, new citation authority; watchdog groups press for transparency
Summary
Enforcement staff told the board they received 320 complaints this fiscal year (up 33%), have new administrative citation authority effective Oct. 1, and aim to meet performance targets; public commenters from Consumer Watchdog urged better transparency and asked why relatively few complaints move to accusations at the Attorney General's office.
Board enforcement staff reported a year‑over‑year increase in consumer complaints and described steps they said are underway to process a growing caseload more quickly.
Christy Livramento, the board’s enforcement program manager, told the Osteopathic Medical Board of California that the unit received 320 complaints and seven arrest/conviction notices in the quarter — a 33% increase compared with the prior year — which staff partly attributed to outreach and greater public awareness of the board’s complaint process.
Livramento said the board was granted expanded administrative citation authority effective Oct. 1, enabling staff to issue citations after…
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