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City Council approves new taxi refranchising plan with added accountability measures
Summary
The Los Angeles City Council approved a second-reading ordinance to establish new taxi franchises and implement stronger performance reporting. Transportation staff said current ordinances do not require 100% complaint reporting; council members pressed for monthly/quarterly performance updates.
The Los Angeles City Council on Nov. 28 approved a second-reading ordinance to reframe taxi franchises in the city, a move the Department of Transportation said gives staff new tools to hold companies accountable.
Chief of Transit Jim Lefton told the council the existing franchise ordinances do not require full reporting of all trips or complaints and that staff lacks the capacity to independently…
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