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Keller board relaunches Open Rewards; businesses praise outreach but report app and signage questions
Summary
Keller’s Economic Development Board on Nov. 17 detailed the city’s relaunch of the Open Rewards program, reporting strong interest from businesses but recurring questions about app workflows and visibility for storefronts along 377; staff said remaining packet deliveries will finish before the Saturday relaunch.
At the Nov. 17 meeting of the Keller Economic Development Board, staff and board members reviewed the city’s relaunch plan for the Open Rewards program and shared field feedback gathered during packet deliveries.
Staff member (Speaker 3) said the program’s printed materials and QR codes link to an FAQ landing page and app-download options, and that staff is completing remaining packet deliveries this week ahead of a Saturday relaunch. “The QR code on all the materials actually leads you first to our frequently asked questions online,” the staff member said, adding that the digital flow offers Apple and Google download…
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