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VIA Health Says Crisis Care at New Alamance Behavioral Center Is ‘Payer‑Blind,’ But Continuing‑care Gaps Remain
Summary
VIA Health described the county’s new behavioral health center as a 24/7 walk‑in crisis hub with a 16‑bed inpatient unit and on‑site pharmacy; VIA said crisis services are provided regardless of insurance but continuing care can be limited when commercial insurers won’t cover specific routine services.
VIA Health presented an overview to the Alamance County Board of Commissioners on Nov. 17 of services and funding challenges at the Alamance Behavioral Health Center, emphasizing that crisis care is provided regardless of a patient’s payer but that gaps emerge when patients need ongoing, non‑crisis treatment covered unevenly by commercial insurers.
Donald Ruse, VIA vice president for behavioral health operations, told the board the center offers walk‑in behavioral urgent…
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