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Grand Rapids approves additional Oracle ERP licenses as staff outlines implementation hurdles
Summary
The City Commission approved a $110,105 purchase of additional Oracle ERP licenses and heard an update on a complex implementation that has nearly doubled original change orders; staff said payroll self-service is saving time but reporting, benefits and collections modules remain incomplete.
The Grand Rapids City Commission on Nov. 18 approved a $110,105 purchase of additional Oracle Enterprise Resource Planning (ERP) licenses as staff briefed commissioners on progress and remaining challenges in the city's multi-year ERP implementation.
Claire, a finance staff presenter, told commissioners the city has been live on Oracle Cloud Fusion for more than six months and has realized some early gains: “our payroll clerks have gained about an hour and a half on payroll processing time,” she said. But the project has required repeated…
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