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Committee advances $21.99M Infor licensing deal and $12M RPI implementation to upgrade county ERP

Council Operations, Information Technology, and Public Transportation Committee · November 18, 2025

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Summary

The committee advanced two related resolutions: a proposed 10-year, $21.99 million Infor licensing/subscription agreement (licenses and cloud hosting) and a $12 million contract with RPI Consultants for an Infor version-11 upgrade and implementation. IT staff said the project aims to begin Jan. 2026 with a ~30-month timeline and milestone-based payments.

The Council Operations, Information Technology and Public Transportation Committee advanced two related items to the full council: Resolution 20250318 authorizing a 10-year licensing and cloud-hosting agreement with Infor totaling $21,990,000 for county enterprise resource-planning (ERP) licenses, and Resolution 20250317 awarding up to $12,000,000 to RPI Consultants for implementation services to upgrade the county to Infor version 11.

Brianna Whitford of the Department of Information Technology told the committee the licensing agreement continues the county's existing relationship with Infor and covers licenses and hosting for the enterprise system used for finance, procurement, payroll, HR and other county functions. Deputy CIO Robert Knoll said the proposal moves the county from a single-tenant to a multi-tenant environment, which he said will deliver features and security updates more frequently and yield licensing cost savings. "It is a total of $21,990,000 which averages to about $2,190,000 per year," Knoll said.

Knoll described the RPI award as the implementer selected after an RFI/RFP process; RPI proposed local SBE partnership and scored highest in the evaluation. The RPI contract is intended to fund a 30-month implementation currently planned to start in January 2026 with a mid-2028 go-live window. Knoll outlined milestone-based billing and said the first-year implementer spend (with contingencies) is approximately $4.51 million (2026), $3.65 million (2027) and about $3.84 million (2028), totaling the requested $12,000,000 for implementation.

Committee members asked about budget coverage and cost allocation. Whitford said the 2026-27 biennial budget includes funding for the first years of the licensing deal and that the county is exploring a chargeback model where non-general-fund users (for example, Health and Human Services) pay their share so the general fund's exposure is reduced over time.

The committee voted to advance both resolutions to the full council. The licensing contract would take effect Jan. 1, 2026, if approved; the implementation contract is structured as a three-year, milestone-driven agreement intended to complete the combined upgrade and migration in roughly 30 months unless schedules shift.

What happens next: Both items were forwarded to the full Cuyahoga County Council for final consideration; budget adjustments and funding sources will be confirmed in the council's budget process.