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Contract monitor reports low complaint rates, HHW collection and ongoing LED streetlight replacements
Summary
Justin Tassian reported River Birch curbside service at roughly 37,000 carts a week with under 1% verifiable complaint ratio, described a household hazardous‑waste drop‑off (about 340 vehicles, ~56,000 pounds), and said LED streetlight replacements occur as calls come in while bridge lighting requires DOTD coordination.
Justin Tassian, the parish contract monitor, told the council on Nov. 17 that monitoring improvements and new tracking systems have reduced delays in trash-can repair and replacement and helped keep verified complaints low.
Tassian said the parish contracts service approximately 37,000 carts per week and recorded a verifiable complaint ratio of less than 1% over the past 11 months. He described a…
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