Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Gilbert residents press council over new water rates; town confirms third‑party meter audit
Summary
At the Nov. 18 Gilbert Town Council meeting residents pressed elected officials over recent tiered water-rate changes, urging rollbacks or special rates for large‑acreage properties. Town Manager Patrick Banger said the town hired Kimley Horn for an independent meter audit and outlined customer‑service improvements.
Hundreds of residents who attended Gilbert’s Nov. 18 council meeting pressed town leaders over a recent overhaul of water and utility rates, saying the tiered system has produced unexpected and substantial increases for single‑family and large‑acreage property owners.
Town Manager Patrick Banger told the council the town has completed two of three scheduled public listening sessions and scheduled a final session for Dec. 3 at the Santan Vista Water Treatment Plant. He said the town selected Kimley Horn and Associates LLC to perform an independent meter audit and that the audit is expected to take four to six months. Banger also reported expanded customer‑service work: average hold times have fallen to under three minutes, the town completed 124…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
