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EPIC One on One board approves Incident IQ enterprise upgrade, finalizes AT&T contract
Summary
The EPIC One on One Charter School board approved an $83,000 enterprise upgrade to Incident IQ to strengthen ticketing, data syncs and support, and ratified an AT&T FY26 contract previously approved in principle. Board members said the tech changes are budget-neutral to the tech department.
The EPIC One on One Charter School board approved a FY26 contract to upgrade to Incident IQ’s enterprise service management subscription and onboarding services and ratified an AT&T contract the board had previously approved in principle.
Mister Kimball, who presented the technology request, told the board the enterprise version of Incident IQ would improve reporting and data movement between PowerSchool and Google, provide a test environment and priority support. “It…
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