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Alpine staff to rework utility fee schedule after workshop debate on shutoffs, taps and billing errors
Summary
City staff briefed the council on proposed updates to the utility fee schedule — including increasing emergency shutoff valve charges, clarifying tap/tap-assessment fees, and fixing billing/proration issues — and were asked to return with a data-backed recommendation and a January follow-up workshop.
City finance and utility staff told the council at a workshop that they will return with a more user-friendly and data-driven utility fee schedule after discussion about emergency shutoff charges, tap fees, tap-assessment backlog and billing errors.
Victoria Sanchez, the city—s director of finance, introduced proposed amendments forwarded by utility staff and said Randy (the utility technician referenced) recommended raising the emergency shutoff valve fee from $25 to $50 because material costs have risen. She also explained…
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