CTIO staff brief board on E‑470 back‑office wind‑down and proposed amendment schedule
Summary
Staff outlined the E‑470 back‑office wind‑down, describing planned cutoffs for license‑plate and transponder processing, hearing order timelines, and Department of Revenue holds; staff said Amendment 8 will be presented in December and executed in January with parallel testing planned.
Staff presented a technical briefing on the planned wind‑down of E‑470 back‑office services and the contract amendment framework designed to transition processing to CTIO’s new back‑office.
The briefing described four key elements that must be managed in the wind‑down: when license‑plate toll transactions will stop being sent to E‑470; how transponder (B2L) transactions will be handled; the hearing‑officer final order cutoff for disputed transactions; and the Department of Revenue hold period for certain actions. As staff framed the issue: "When do transactions that are triggered via license plate toll? When do those stop being sent to E470, and when do they, in turn, cease processing activity that they've received?" Staff said they are developing task orders and business rules with E‑470 to minimize customer impacts and transition risks.
Staff emphasized testing in parallel by feeding roadside data to the new back‑office while E‑470 operations continue, rather than abruptly switching off the legacy processing: "we'll be proving out all of the mechanics of that flow. We won't be sort of flipping the switch into a hold start and hoping." Amendment 8 will be brought as a near‑final draft at the December board meeting and staff aims to execute by January; additional task orders and business rules will flesh out technical details.
Staff also described ongoing work with external counsel on the sale and disposition of loans and property related to Burnham Yard; the board was advised that further workshops will be scheduled as details are clarified.
The board asked technical questions about the ability to operate in parallel and staff said parallel testing and a phased countdown to go‑live are part of the plan. No formal action was requested at this meeting on the towing service agreement or the amendment; staff said they will return with the near‑final amendment and task orders for the board’s consideration.
