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Nashville council agrees to reimburse installation costs after erroneous backflow requirement
Summary
Town staff found 50 commercial customers were asked to install backflow preventers they were not required to have; council approved reimbursing installation costs (estimated $94,242) and asked staff to return Dec. 9 with details on removal and related claims.
The Town of Nashville council voted to reimburse commercial customers for the installation cost of backflow preventers after staff concluded the devices had been required in error.
Town staff reported that a cross‑connection ordinance adopted in 2022 was later restricted by state action that became law in September 2024, preventing the town from requiring backflow preventers on existing services except for 21 designated high‑hazard connections. After the change, staff discovered about 50 commercial customers had installed devices they were not required to have. Staff projected…
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