Board authorizes solicitation and feasibility study for county ERP modernization

San Diego County Board of Supervisors ยท November 19, 2025

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Summary

The board authorized staff to issue a competitive solicitation and to conduct a feasibility study to modernize the county's enterprise resource planning systems, directing funds to be identified in FY26-27. The motion passed unanimously amid public caution about costs and timing.

The San Diego County Board of Supervisors authorized staff to issue a competitive solicitation and proceed with a feasibility study to modernize and consolidate the county's enterprise resource planning (ERP) systems.

Acting Chief Information Officer Eric Chiosugu described the county's plan to move from multiple legacy applications to a single software-as-a-service ERP to reduce complexity and long-term costs, improve user experience and reduce reliance on deprecated technology. The presentation noted three cost scenarios covering a 10-year total cost of ownership and highlighted risks including timeline slippage, phased versus single go-live approaches, and the need to manage extended data center costs if migration extends past December 2028.

Public commenters urged caution, pointing to planning recommendations that call for a feasibility and cost study before issuing solicitations and flagging estimated upgrade figures in the $40 million to $55 million range. A caller warned against issuing solicitations without better cost certainty. Acting CIO Chiosugu said the county has performed a request for information and engaged Gartner for guidance and that a feasibility study and RFP would be part of the next steps.

The board voted unanimously to authorize issuing a competitive solicitation for ERP replacement, to conduct a feasibility study, and to identify funding in FY26-27 subject to CFO approval.