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Via Health outlines services and payer gaps at Alamance Behavioral Health Center
Summary
Via Health officials described the county—ehavioral health center s a 24/7, walk-in hub with urgent-care, a 16-bed facility, on-site pharmacy and mobile crisis teams but said continuing care can be limited by commercial insurance paneling and reimbursement rules.
Via Health officials told commissioners Monday the Alamance Behavioral Health Center provides a payer-blind crisis system and a full continuum of services, but that follow-up care is often constrained by commercial insurance contracts.
Donald Drews, vice president for behavioral health, said the center offers walk-in behavioral urgent care, a "pure living room" drop-in space, an on-site pharmacy that fills more than 1,000 prescriptions per month and a 16-bed inpatient…
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