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Volusia expands microtransit as Votran Gold riders and advocates warn of reduced paratransit access
Summary
The county approved Votran service changes and a contract amendment to expand microtransit; dozens of residents and disability advocates told council that Votran Gold capacity has dropped, reservation call waits spiked and riders with standing reservations face uncertainty.
Volusia County moved forward with Votran service changes meant to increase efficiency and expand microtransit, but public commenters and several council members urged the county to address shortfalls in paratransit access before implementing cuts.
Council approved Item 4 (Votran service changes) and Item 5 (a contract amendment to add microtransit service) after a lengthy public hearing. The amendment with the county’s transit contractor was adopted unanimously; the service‑change motion passed by the vote recorded on the floor (see actions below).
What staff said
Votran staff described two paratransit programs: ADA paratransit (for riders within three‑quarters of a mile of fixed routes) and the state‑funded Transit Disadvantaged (TD) program for riders outside that boundary who have no vehicle access. Staff said…
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