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CSLB committee backs adding cross‑agency certification links to license history pages
Summary
CSLB staff proposed adding a statement and web links on license history pages for certain classifications so consumers can verify additional government registrations or certifications; committee members asked for clearer, definitive phrasing and staff will return examples at the full Board meeting in December.
The Contractors State License Board’s Licensing Committee on Nov. 18 endorsed staff work to add a notice and web links on license history pages so consumers can check whether a licensee is also registered or certified with other government agencies.
Licensing Chief Karen Gagnon told the committee staff want to add a statement to the license history page for specific trades (C22 asbestos abatement, C47 manufactured housing installation, C28 locksmith, and D16 hardware/locksmith limited specialty) that would read in effect: “This license may also be licensed, registered, or certified with this other agency. Please click here to search for the registration.” The links would point consumers to the relevant government registration pages so they can verify certificate or registration status.
Why it matters: board staff said some work in particular trades requires non‑CSLB registrations and that consumers can be misled if they assume CSLB licensure is the only credential. The committee’s goal is better consumer protection through clearer information on the CSLB website.
Committee members pressed staff to use more definitive language where appropriate. Board member Alan (first name in transcript) pointed out that certain trades—citing asbestos as an example—require additional registrations (for asbestos, a DOS registration) and urged the web text to clearly indicate when an additional registration is mandatory rather than merely advisory. Gagnon agreed to provide edited wording and examples for the full Board’s December meeting.
The committee also discussed whether to extend the notice to other trades (for example, C10) and whether the explanatory language should appear in application instructions, study guides, and webinar materials for applicants. Staff said they can include the links on license history pages and reference other government requirements in application instructions and outreach materials.
Next steps: staff will prepare sample wording and examples and bring them to the December 11 board meeting for formal consideration. No formal committee vote was taken at this remote meeting.
