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City reiterates concerns about countywide dispatch system delays and records reimbursement plan

City of Clearwater Community Redevelopment Agency and Clearwater City Council · November 18, 2025

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Summary

Chief Eric Gandy updated council on the countywide Prime consortium project to implement a Hexagon CAD/records system: the city made a legacy CAD payment of $246,320.40, Prime invoiced $323,537 and the net owed/expected reconciliation is $77,216.60; staff said Prime board is negotiating concessions and potential liquidated damages due to continued delays.

Chief Eric Gandy briefed council on Nov. 17 about ongoing delays in the countywide Prime consortium project to replace legacy dispatch and records systems with Hexagon. Gandy said project delays required the city to make a prior legacy CAD payment on Oct. 15 of $246,320.40. Today's Prime payment is $323,537; the city will be reimbursed by the consortium for the…

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