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Consultant Summarizes Tustin Legacy Outreach, Recommends Timeline Toward Spring Decision

Tustin City Council · October 21, 2025
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Summary

JPW Communications presented outreach results for the Tustin Legacy hangars, reporting dozens of stakeholder interviews, multiple community events, 34,000 mailed postcards and strong web engagement. The consultant recommended a community survey, tours and focus groups to inform a council direction in April–May and the Local Reuse Authority meeting in August.

Suzanne Banquette, senior vice president at JPW Communications, updated the City Council on community outreach tied to the Tustin Legacy hangars and recommended a transparent timeline toward a council direction in spring. Banquette briefed the council on outreach efforts since April: 15 targeted stakeholder conversations, six community event tablings, three larger community meetings (including a 125‑person open house), 34,000 mailed postcards to Tustin households, a growing e‑blast list (about 500 subscribers), more than 42,000 interactions on the project web page, and strong social‑media engagement including Reels with thousands of views.

Banquette said the outreach team heard repeated questions about the hangars and described recommended next steps: a community survey, community tours of the hangars and Tustin Legacy, focused follow‑up focus groups with ambassadors and stakeholders, and a public timeline culminating with potential council direction in April–May and the Local Reuse Authority meeting in August. She also recommended clear communication about the shared ownership between the city and the Navy and the city’s limited role in some decisions.

Councilmembers thanked JPW and staff for the work and suggested adding winter touch points (DynoDash, tree lighting) where feasible. Councilmember Schnell and others encouraged staff to create opportunities for open listening sessions separate from formal council direction so the public can provide input before decisions are drafted.

What happens next: staff and the consultant will schedule surveys, tours and focused outreach early next year and present a refined timeline and community‑engagement plan to the council.