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FCC Environmental Services reports increased stops as Port St. Lucie grows

City of Port St. Lucie City Council · November 10, 2025
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Summary

FCC Environmental Services told the council the city added nearly 9,500 single‑family homes since the contractor’s 2022 start, increasing monthly pickup passes by about 125,000; monthly calls average ~318, and FCC said it has added trucks and rerouted routes to keep up.

FCC Environmental Services provided a progress report to the council on Nov. 10, detailing service volumes, staffing and community engagement since the company began the city franchise in September 2022.

Joseph Sandora, FCC area manager, said the city had about 83,571 single‑family homes when the contract began; the tax roll now lists 93,043 homes, an increase of roughly 9,500. Sandora said monthly pickup passes rose from about 1,176,053 to 1,000,003 (presentation numbers reflect the contractor’s internal pass metrics) and that the company averages about 318 monthly calls or complaints.

Sandora said FCC has added five trucks and worked on rerouting to keep up with growth and that the company participates in community events, volunteer efforts and local sponsorships. Council requested that FCC break down the 318 monthly calls into actual missed stops versus resident‑call timing, and Sandora agreed to provide that data in a future update. The council thanked FCC for coordinating with city solid‑waste staff.