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APD outlines reforms after Alvarez & Marcel reports, cites SB 739 implementation
Summary
Dr. Nikisha Knight Coyle of the Oregon Department of Human Services detailed A&M findings that licensing staff lack consistent role definitions and face uneven workloads, and described APD steps—protocol updates, incident huddles, trainings, HSG process mapping, and targeted hiring—to implement recommendations and SB 739 requirements.
Dr. Nikisha Knight Coyle, director of the Office of Aging and People with Disabilities at the Oregon Department of Human Services, briefed the House Interim Committee on Early Childhood and Human Services on the Alvarez & Marcel (A&M) reports and the agency’s safety action plan. The presentation framed two 2025 consultant reports and legislative changes under SB 739 as drivers for immediate reform of the Safety Oversight and Quality unit.
“We’ve been working every day to execute on our comprehensive safety action plan,” Knight Coyle told the committee, saying APD reorganized operations to bring adult protective services, safety oversight, incident response and licensing…
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