Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Resident says city website service requests went unanswered; staff say email delivery issue being fixed
Summary
A resident told council she had not received the promised 48-hour responses to online service requests. City staff said a code update interrupted delivery of website emails and that a fix is in progress; residents were advised they may call for urgent matters.
A Struthers resident told the City Council on Nov. 24 that she had submitted multiple online reports about street and code issues and had not received the 48-hour responses the city’s system promises.
"I have a question about how the reports work with website...the turnaround time is supposed to be 48 hours to hear back when there's a concern," said Brandy Brabant Eisenbron of Judith Lane. "I have reported a handful of things and have not…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
