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Tempe survey: residents and businesses rate city services well but point to streets and homelessness as top priorities

Tempe City Council · November 24, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

ETC Institute presented results from more than 1,000 resident and 449 business surveys showing Tempe scores above national and midsize-city averages on many services; residents flagged homelessness services and street condition as top priorities for improvement.

Chris Tatham of ETC Institute told the Tempe City Council the city continues to perform well compared with peers, saying, "The city of Tempe performs very well across the board, and that continues this year." The presentation covered roughly 1,000 resident surveys and 449 business surveys, with a stated precision of about plus or minus 3 percentage points at the 95% confidence level.

Tatham highlighted areas where Tempe scored well above national averages, including residential trash collection, recycling,…

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