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Vocational Rehabilitation explains job coaching: what employers should expect

Utah State Office of Rehabilitation · November 21, 2025
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Summary

Vocational Rehabilitation staff explained stages of job coaching—pre-employment development, on-site coaching, and fading to natural supports—clarified certification and funding, and addressed common myths about coach roles and employer costs.

Jason Bennington, an Employment Support Services Specialist with Utah Vocational Rehabilitation, told a virtual employer webinar that job coaching is a three-stage service that helps people with disabilities find and keep work. "Job coaches are just there to help support that individual," Bennington said, adding that the aim is to train and increase employee independence rather than performing the employee’s tasks for them.

The presentation broke job coaching into three parts: job development (resume help, interview practice and placement assistance), on-the-job support (on-site task training, accommodation identification and performance feedback) and ongoing supports that may be gradually reduced or "faded" as the employee grows more independent. Bennington said employers…

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