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Commissioners approve AT&T 'Office at Hand' contract to restore elevator emergency phones
Madison County Commissioners · November 4, 2025
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Summary
County IT presented an AT&T VoIP option to replace failing POTS lines in three elevators; initial costs are about $11/month for the number, $40/month for a cellular plan and a $65 one‑time equipment fee per elevator; commissioners approved the contract for an initial three‑elevator rollout.
Madison County commissioners approved a multi‑service contract with AT&T (Office at Hand) to restore emergency‑phone service in three county elevators after IT staff reported the existing POTS lines are being phased out by the carrier.
IT presenter…
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