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Landlord urges DeLand utilities to offer landlord access to meter data after repeated high bills
Summary
A long‑time landlord told the commission he has received repeated large water bills for multi‑unit buildings and asked the utility department for a way to monitor usage for multiple addresses (an app/login or similar) so leaks can be caught quickly; utility staff said remote meters are being rolled out and staff will follow up.
During the public‑comment portion of the DeLand City Commission meeting, Emilio Velasco, a landlord with decades of rental experience, told commissioners he has been hit with unexpectedly large water bills (hundreds of dollars) for multi‑unit buildings served by single meters and asked whether the city could provide landlords read‑only access or a restricted login to track usage for specific property addresses.
Velasco said receiving a large bill a month later makes it difficult to respond to a leak in a timely way and described sample bills of $400–$800 for what he called avoidable toilet leaks. Utility staff responded that the city is replacing meters across the system and that newer reads will allow customers to see daily usage; staff took Velasco’s contact information for follow‑up.
