The Johnson County Board of Commissioners voted Dec. 1 to approve GovWorks, an AI-driven quality-assurance and training integration for the county 911 center. Heath Brandt, identified in the meeting as the 911 director, told the board the system integrates with the county’s computer-aided dispatch (CAD), radio and phone systems to increase the volume of quality reviews and automatically produce targeted training for new and existing staff.

"So this program, it's ... something we wanna add to our quality assurance and training program," Brandt said. He described GovWorks as a tool that "integrates with our CAD system, our radio system, and our phone system, and can give us a higher volume of quality assurance and automates that whole process," and said the QA output will be used for targeted training.

A board member said, "I'm not a big fan of AI, but I'll move to approve," and the motion was seconded and approved on voice vote. The transcript records brief exchanges about testing and scheduling, and Brandt confirmed staff intends to use the tool to identify training needs.

The transcript does not include purchase price, contract length, or vendor contract language; those details were not read into the record during the meeting. The board presented the decision as an operational upgrade for the 911 center’s QA and training program.