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Resident alleges unfair Oakview water charges, questions connection fees and wheeling agreement

December 02, 2025 | Lisle, DuPage County, Illinois


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Resident alleges unfair Oakview water charges, questions connection fees and wheeling agreement
A resident raised a detailed complaint about Oakview water charges and the village’s wheeling agreement during public comment at the Dec. 1 Lisle Village Board meeting.

The commenter, recorded in the transcript first as Susan Cyril and later as Rachel, said unincorporated residents served under the village’s wheeling agreement pay higher rates and presented several numerical claims: she said the village receives $300,000–$317,000 annually from the wheeling agreement and estimated roughly $9,000 in cumulative extra revenue per affected household over time. She challenged a staff statement about proposed connection costs, disputing a cited $23,000 figure and asserting that, based on what’s listed on the village website, a typical per‑home connection should be about $8,500.

Why it matters: The wheeling agreement governs how the village purchases and resells treated water from Illinois American, and connection fees and permitted service configurations can affect household costs and municipal revenue. The commenter alleged that some existing backyard “bee-box” configurations and multi‑box connections in her subdivision were permitted previously and argued residents should be grandfathered rather than charged new connection costs.

In her remarks the commenter also asserted that the new main installed by Illinois American is not up to code and that the village approved permits allowing backyard connections she described as improper. She urged the board to consider those prior approvals when applying any new connection requirements or fees.

The board did not take action during the meeting. Mayor Mullin invited public comment and the village proceeded to the consent agenda; no staff response to the specific technical and legal claims about permit compliance, code enforcement or the detailed math of the wheeling receipts was recorded in the transcript.

The meeting record shows several factual details stated by speakers: the commenter’s figures for annual wheeling receipts ($300,000 to $317,000), her estimate of per‑home connection cost ($8,500), and the transcript’s notation that the original inspection period for a separate agenda item expired Nov. 24, 2025. The village did not announce any immediate follow‑up or staff assignment on Oakview water during the meeting.

Next steps: The transcript does not record a staff response or a directed follow‑up. If the board or staff intend to investigate rates, past permits or grandfathering for affected subdivisions, that was not included in the Dec. 1 public record.

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Scribe from Workplace AI
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