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Council approves water‑department supervisor amid complaints about billing oversight; mayor touts cost savings
Summary
Council authorized a water‑department supervisor paid from the water fund (salary up to $72,000) after council discussion about billing oversight, staffing separation, and customer complaints; the mayor also highlighted recent contract reviews that identified approximately $230,000 in savings.
The Dearborn Heights City Council voted Nov. 13 to create a new water‑department supervisor position funded from the water enterprise fund, with a salary cap reported as up to $72,000 depending on experience.
Councilman Hassan Saab moved the addition, which supporters said aims to separate finance/control duties from day‑to‑day customer service and reduce the number of escalated resident complaints. Council discussion stressed the need to define the position in job…
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