At the Board of Public Works and Safety meeting on Dec. 1, resident Sherry Hunter asked why her sewer bill appeared higher than expected compared with water usage, saying bills have been climbing and that many residents are on fixed incomes.

Brian Jackson, superintendent of water and sewer, and other staff responded that water and sewer are separate utilities with distinct rates and minimum billing volumes. Jackson noted the city’s minimum water charge is based on 3,000 gallons while the sewer minimum uses 2,000 gallons; differences in rate structures and household usage patterns can make sewer charges appear higher for some customers. Jackson recommended that residents check appliances and plumbing for leaks and invited Hunter to visit the water office next door for a detailed billing review.

The mayor added that the city has tried to keep rates fair and that trash/recycling rates were changed in recent years to reflect rising costs. Staff and board members reiterated resources for residents who have billing concerns and encouraged on‑site visits to the water office for quicker answers.