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UDOT staff say internal app cut right-of-way processing time nearly in half

November 25, 2025 | Utah Department of Transportation, Utah Government Divisions, Utah Legislative Branch, Utah


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UDOT staff say internal app cut right-of-way processing time nearly in half
An unidentified Utah Department of Transportation staff member said the agency has built an internal app to streamline tracking of right-of-way packages and other projects, cutting average processing time from about 54 days to about 31 days.

The staff member said the idea began when a person named Riley asked for a simpler system in Region 4 and that the team used software already available at UDOT to design dashboards that show how long projects spend at each stage. “It saves about 70 hours a year for them, which, you know, isn't a ton, but that's a week's worth of work,” the staff member said.

The new system replaces an older workflow that relied on long email threads, large cc lists and a shared spreadsheet. The staff member said emails frequently got lost amid the 10–15 projects staff typically manage at once, slowing coordination and elongating review stages.

According to the staff member, the app provides stage-by-stage analytics to identify bottlenecks, and a second version of the app was developed before the tool was rolled out statewide during the summer. The transcript does not specify which teams will own ongoing maintenance or whether additional features or metrics are planned.

The staff member characterized the time savings as modest but tangible: reduced manual tracking, clearer visibility into where workloads accumulate and shorter average time to complete right-of-way packages. No formal vote, motion or additional approval was recorded in the transcript, and no dollar amounts or funding sources for the development effort were specified.

Next steps were not detailed in the transcript; the staff member noted only that the tool had been refined (a “version 2”) and deployed statewide.

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