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Resident urges council to link water‑rate increases to customer app; solicitor says service components must be defined

Bethlehem City Council · December 3, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A public commenter urged Bethlehem to require a customer usage app (AquaHawk/Ion Water) before approving any water‑rate increase; the city solicitor said a rate must be tied to cost of service and that incorporating app services would require a clearly defined, potentially creative ordinance.

During public comment, Mark Wilweber asked council not to approve a water‑rate increase unless the utility provides consumer protections in the form of a downloadable usage app such as AquaHawk or Ion Water. Wilweber said such tools would let consumers detect leaks and…

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