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Audit subcommittee hears quarterly internal-audit update; customer-service review paused until January


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Audit subcommittee hears quarterly internal-audit update; customer-service review paused until January
Tammy Lorr Schweitzer, introduced as "director with Baker Chilly," gave the audit subcommittee the quarterly internal-audit status report and said the audit team is working on two engagements for the city this fiscal year. "We have 2 engagements that we are currently working on with the city for this fiscal year," Schweitzer said, and added that the customer service performance audit was scoped and a document request had been submitted before the auditor paused work to allow time for changes in the city manager’s office to settle.

Schweitzer told the committee the customer-service review will restart in January and, once work begins, the audit process will take about four to five months. "After we are able to get started on the work, we anticipate that it would take about 4 to 5 months for the audit process to occur," she said, and pledged the audit team would present results at the next possible audit subcommittee meeting.

Committee members asked whether the quarterly report would also include follow-up on prior audit findings — for example, airport management, capital assets, internal controls, the CERF fund and fleet efficiency. Committee member David Bush sought clarification on whether implementation updates on prior recommendations would be presented now or in a separate item; Schweitzer and staff replied that finance staff would present the detailed update on prior findings and that the audit team would coordinate those clarifications with committee members.

Members raised operational questions about asset inventory practices and fleet-management reporting. Staff said they will document how annual inventories and fleet inventory controls are conducted in the next report. The committee also discussed alignment between the audit team's findings and elements of the city realignment plan; staff agreed to coordinate slides and action items with Community Development and other departments where findings overlap.

No ordinance, resolution or binding policy change was adopted during the presentation. The subcommittee accepted routine consent items earlier in the meeting and asked staff to return with the rescheduled customer‑service audit timeline and implementation updates on prior findings.

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