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Cayuga County committee hears 9‑1‑1 staffing shortfall, OKs NG911 grant and part‑time hire
Summary
The Judicial & Public Safety Committee accepted a SFY2025 Next Generation grant to add an NG911 telephone recorder and connectivity and approved filling one part‑time emergency dispatcher slot after hearing 9‑1‑1 administrator Denise Finler describe staffing gaps and rising overtime and burnout.
The Cayuga County Judicial & Public Safety Committee voted to accept a SFY2025 Next Generation grant for a new NG911 telephone recorder and associated connectivity and approved hiring one part‑time emergency dispatcher after a lengthy staffing update from 9‑1‑1 administrator Denise Finler.
Finler told the committee that three dispatchers recently completed basic dispatch school and began floor training, and that interviews are scheduled in November to fill four remaining vacancies. She said the center currently has 21 full‑time equivalent positions but "should…
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