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Zone operations: CPS assessments rise, staffing and space concerns; SNAP waiver and federal shutdown affected benefits processing
Summary
Board staff reported a roughly 10% increase in CPS assessment assignments, juggling data/dashboard delays and space constraints while describing a federal SNAP shutdown response and a pending state waiver that could restrict certain SNAP purchases if approved.
Board leadership reported rising child-protection caseloads, staffing pressures and facilities concerns while updating members on recent SNAP processing disruptions and a pending state waiver request.
"We have 338 open cases starting this week," the chair reported, and she said zone manager Carissa's analysis shows the zone is on track to see about a 10% increase in case assignment between 2024 and 2025. For context, the chair gave year-end 2024 totals: 1,890 cases, 873 additional reports and roughly 1,674 closed cases; the transcript notes 1,882 new cases so far in 2025 with December still to be processed.
Staff described…
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