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City outlines Accela/GWIS permitting overhaul, highlights go‑live and training
Summary
City staff and program managers updated the commission on Accela permitting improvements and a GWIS (wizard) interface intended to simplify permit navigation for non‑professional applicants; officials described outreach, bilingual options, DigiPlan integrations and video walkthroughs.
Brownsville staff reported progress implementing usability improvements to the Accela permitting platform and a GWIS (permit wizard) layer designed to guide applicants through the question flow. Staff said the system went live Sept. 2 and that the city has run multiple outreach and usability sessions — including library demonstrations, iPad trials and a BCIC walkthrough —…
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