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El Paso VA interim director outlines access push, new sites and services timeline

El Paso City Veterans Advisory Committee · November 21, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Interim El Paso VA director Shane Soto described the ACE initiative to expand same‑day and extended‑hours care, a Las Cruces primary‑care/mental‑health site expected within 12 months, transportation options for rural veterans and plans for a new medical center with an anticipated first‑patient date of 08/15/2029.

Shane Soto, interim medical center director for the El Paso VA, told the Veterans Advisory Committee the agency is rolling out an "ACE" initiative — Access, Choice, Excellence — aimed at increasing same‑day and extended‑hours appointments for primary care and mental‑health services.

Soto said the program uses extended‑hour clinics and same‑day access, similar to urgent‑care clinics, so veterans will not always have to wait for scheduled appointments. He said the VA is assessing new sites of care and expects a Las Cruces primary‑care and mental‑health site to open within about 12 months, which will add bandwidth for primary…

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