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Customer complaint over irrigation meter sparks discussion of sewer charges and public notices
Glens Falls City Water and Sewer Board · November 4, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.
Summary
A customer called after adding an irrigation system and found higher sewer charges; the board discussed options including customer letters, possible relief, education and deferring decisions to a Nov. 17 workshop.
A customer who installed an irrigation system asked why his sewer charges increased after the installation, prompting board discussion about metering, billing options and public notice practices.
Unidentified Speaker 2 described the call from "Mister Drews," saying the customer was "a little surprised" to…
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