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Council approves youth‑violence communications contract despite objections about non‑local prime contractor

Charlotte City Council · November 11, 2025
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Summary

Council voted to award a two‑year, council‑funded youth violence communications contract to Creative Marketing Resources (maximum $600,000 over two years), drawing objections from several members who urged stronger local participation; staff said the firm is MBE‑certified, registered in North Carolina and will use local staff and community partners, and that 18 proposals were received.

The City Council on Monday approved a contract to run a youth‑focused violence‑prevention communications and social‑norms campaign, despite objections from some members who said the selected prime contractor is headquartered outside Charlotte.

What passed: Council approved a two‑year contract with Creative Marketing Resources for a campaign to develop youth‑led messages and outreach tied to the city’s youth safety and workforce initiatives. Staff said the budget available from a council referral is up to $600,000 over two years; the typical annual allocation is $300,000.

Concerns from council: Several members — including Luana Mayfield and other council members — questioned whether local firms had adequate opportunity. Mayfield asked whether any Charlotte‑headquartered firms applied among the 18 proposals; staff said there were national and local applicants but the highest‑scored proposal came from Creative Marketing Resources, which is registered in North Carolina and MBE‑certified and proposed to staff the effort with local personnel and partners.

Staff response: Housing and neighborhood services staff said the selected firm had deep experience in large public‑health and violence‑prevention campaigns, provided a fully developed campaign approach in its proposal (brand identity, integrative media and measurable evaluation), and had partnerships with My Brother's Keeper and the UNC Charlotte Violence Prevention Center for evaluation and youth recruitment. Staff also said the procurement panel included seven evaluators and that a local second‑place proposer had a registration problem that disqualified it.

Vote and context: The item drew sustained discussion about procurement practices and local hiring; the city attorney confirmed the council must honor an otherwise‑valid RFP process unless there was a legal defect in the solicitation. The motion carried; the clerk recorded three opposing votes.

Why it matters: Council members who argued for stronger local preference said Charlotte nonprofits and small marketing firms should get priority for city work and that contracting processes should include stronger local outreach or onboarding. Staff said part of the program’s design is to pay local youth who develop messages and that the selected firm’s approach included local partnerships and youth employment components.

Next steps: Staff will execute the contract, work with My Brother’s Keeper and UNC Charlotte on youth recruitment and evaluation, and brief council on program metrics as the campaign launches.