Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

City council suspends November utility late fees and halts disconnects for residential customers

City Council · November 6, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

At a special meeting the city council unanimously approved a short‑term resolution to waive the 10% late fee, waive the $45 nonpayment fee, and not process utility disconnects for residential accounts during November 2025, while urging customers to make partial payments and contact billing to arrange payments.

At a special meeting, the City Council voted unanimously to temporarily suspend its 10% late fee, waive the $45 nonpayment (disconnect) fee and not process residential utility cutoffs for November 2025. Councilor Woodley made the motion, Councilor Beatty seconded and a roll call vote was recorded as yes by Woodley, Beatty, Gilmore, Stone, Roden and the mayor.

The measure is intended as short‑term relief during the holiday period. The mayor said the proposal stemmed from conversations with staff and community members about ways the city could "ease some of…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans