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Council authorizes RingCentral contract to replace city phone system
Summary
Manassas Park approved a contract to replace its aging phone system with RingCentral, citing reduced dependence on Verizon copper, voicemail transcription, fax-by-email and mobile/Teams integration; staff reported three vendors were considered and the equipment and first-year fees were presented to council.
The Manassas Park governing body authorized the city manager on Oct. 21 to enter an agreement to replace the city's end‑of‑life phone system with RingCentral, citing improved reliability and additional features.
Don (IT staff) told council the city's copper‑based phone service had experienced outages and that RingCentral would move the city to a cloud…
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