North Bend staff seek three‑year OpenText/Carbonite backup contract and updated Microsoft licensing for police and city systems
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Summary
City staff presented a proposed three‑year agreement with OpenText/Carbonite for on‑site and cloud backups (30‑day retention) and described a Microsoft government‑tenant licensing move covering email, Office and mobile device management; staff said the backup contract will cost about $16,000 per year and the licensing model saves roughly 25% versus prior arrangements.
City IT staff (identified as Josh in the meeting) presented two technology items at the Oct. 13 work session: a proposed three‑year agreement with OpenText/Carbonite for data backups and a new Microsoft licensing agreement.
The backup proposal would maintain on‑site server backups and replicate 30 days of data to a government‑tenant cloud service to allow rollback for accidental deletions or ransomware incidents. Staff described the arrangement as protecting both police and city domains and gave a three‑year cost estimate of $48,000 ($16,000 annually).
Staff also outlined a Microsoft licensing agreement that migrates city services to a government tenant, provides updated Office software, mobile device management for police devices and enhanced sign‑in protections. Staff said the contract structure will yield an estimated 25% savings over prior licensing but noted the one‑year term removes the ability to cancel mid‑year (licenses can only be added during the term).
Councilors asked questions about ransomware protection and the practical benefits of the government tenant. Staff said the configuration provides better compliance and security for police records and remote device controls.
Council received the briefing and indicated support for moving the contracts through the standard approval process; no final action was taken at the work session.
