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Residents tell council to address water taste, billing spikes and oversight
Summary
Multiple residents urged the council to investigate recurring taste-and-odor events, unexplained billing spikes and the accountability of the water board and consultants; commenters asked the council to publish water-board materials and consider stronger oversight of the water company.
Several Georgetown residents used the public-comment period to press the council on water quality, billing anomalies and governance of the water utility.
Bill Abernathy told the council he is “concerned about water quality” and asked for a transparent plan to eliminate recurring bad taste and odor. He also raised unexplained spikes on some customers’ bills and said, “a transparent review and appeals process needs to be in place,” suggesting a citizen review board to…
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