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Health Solutions’ SOS team has taken 1,064 calls off Pueblo PD in 18 months; officials plan to expand to six days
Summary
Health Solutions presented data showing its Solution Outreach Services (SOS) team responded to 1,064 nonviolent behavioral-health or welfare-check calls since Sept. 2023, with 60% categorized as welfare checks; the agency plans a second team to expand coverage to six days a week and aims to sustain the program by billing Medicaid and other sources after current grant funding ends.
Health Solutions told the City Council that its Solution Outreach Services (SOS) team has handled more than 1,000 nonviolent behavioral-health or welfare-check calls for the Pueblo Police Department and is planning to expand coverage.
Rochelle Brown, supervisor of outreach and engagement, told council the SOS team launched in September 2023 as an alternative response for dispatch calls that do not require a uniformed officer. "Basically, our goal was to answer calls, to…
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