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Moore council hears plan to replace aging CAD/RMS with Tyler Technologies product
Summary
Council received an informational presentation on replacing the city’s Computer Aided Dispatch and Records Management System with Tyler Technologies’ enterprise product; staff said the implementation will likely take 12–18 months, initial fiscal-year costs are roughly $738,000 and the vendor license is estimated near $952,000.
Moore City Council on Nov. 17 received an informational briefing on replacing the city’s computer-aided dispatch (CAD) and records management system (RMS), part of a multi-year upgrade staff said is needed after the current PTS system failed to meet expectations.
Police staff introduced the proposal as a nonaction item to prepare council for forthcoming funding requests. The recommended vendor is Tyler Technologies, which staff and the vendor said would provide an enterprise public-safety suite integrating dispatch, records and mobile reporting. "We purchased [PTS] in 2018 for about $500,000 roughly, and the system continues to not deliver as promised," a police…
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