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CTA outlines Safe Ride Ambassador pilot after stakeholder workshop

Chicago Transit Authority (CTA) Advisory/Accessibility Committee · October 7, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

CTA staff summarized a multi‑stakeholder workshop and outlined plans to develop a Safe Ride Ambassador pilot later this year, emphasizing de‑escalation, visibility and partner coordination; staff said pilot design will balance rapid deployment with partner resourcing and technology needs.

CTA staff told the advisory committee they are preparing to scope a Safe Ride Ambassador pilot after a late‑summer workshop that included CTA staff and more than 50 external stakeholders.

Kara Bader, vice president of strategy and innovation at CTA, said the half‑day workshop convened transit staff, community‑based organizations, behavioral‑health providers and peer transit agencies to shape program goals and inform pilot design. Peer presenters described multi‑year pilots in other cities that began small and scaled:…

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