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Collision repair industry urges lawmakers to require insurers to pay OEM calibration and speed up supplemental approvals
Summary
Collision repair representatives told the committee that modern vehicles require manufacturer‑specified scans and ADAS calibrations after crashes, and that insurers sometimes refuse or delay payment; presenters supplied model bills to require timely supplement review and reimbursement for OEM procedures.
Collision repair shop owners and industry groups told the House Insurance Rate Study Committee that modern vehicle repairs often require manufacturer‑specified procedures (scans, airbag and seat‑belt inspections and ADAS calibrations) that insurers sometimes deny or treat as optional.
Speakers from the Georgia auto‑body trade said these calibrations are essential to restoring pre‑accident safety systems and cited examples where insurers declined to cover calibration work or delayed supplemental approvals, leaving vehicles unrepaired and consumers without transportation. They provided model legislation used in other states — including requirements for reply times on supplemental estimates (examples: 2–4 business days in other states) and a proposed Georgia OEM Repair Procedures Act that would require insurers to reimburse documented OEM repair procedures when necessary to return a vehicle to pre‑accident condition.
Industry representatives asked the committee to consider statutory language to require timely written explanations for denied supplements and clear reimbursement for manufacturer repair procedures. The Department of Insurance offered to work with stakeholders on draft language; committee members said they would circulate the industry materials for consideration.
