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Consumers press committee: Helene claims backlog, credit‑score impacts, spot insurance and limits of Georgia bad‑faith law

House Insurance Rate Study Committee · November 21, 2025
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Summary

Residents, agents and plaintiffs’ counsel told the committee lingering Hurricane Helene claims, credit‑score impacts on premiums, on‑demand 'Hugo' policies and a restrictive uninsured‑motorist bad‑faith standard leave Georgians exposed; attorney Josh Carroll urged statutory fixes to bad‑faith and spot‑insurance rules.

Multiple public commenters told the House Insurance Rate Study Committee in Macon that affordability and consumer protection remain acute problems.

Independent agent Mike Kaplan described sharp cost increases for auto, homeowners and umbrella coverages, said many carriers have left the Georgia market and urged caution in legislative changes that could reduce market availability.

Attorney Josh Carroll outlined practical problems for insureds…

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