Transfer station scales and software glitch cause temporary pricing differences, county staff says

Transfer station staff told the Greene County Commission on Oct. 29 that a recent two‑day closure to replace stands, update computers and service equipment had been productive but exposed a configuration issue that affects how minimum weights are calculated in the ticketing system.

The transfer station manager reported that new tonnage pricing was set but that, because of how the system is calculating, the $10 minimum for trash is currently registering at 360 pounds rather than the intended 400 pounds; the C&D minimum is reading at 420 pounds instead of 500. He said the difference currently represents about $1 to $1.25 per ticket at the threshold and that county staff are working with Cardinal Scale to have the vendor’s engineers investigate. If the vendor cannot correct the calculation, staff said they may need to redo software or post the interim minimum weight thresholds publicly.

The manager said scales, stands and a replacement computer were installed and that overall housekeeping and equipment maintenance during the shutdown left the facility in better operational shape. He recommended letting Cardinal Scale continue troubleshooting; commissioners asked clarifying operational questions about customer impacts and how tickets are issued for customers who scale in and out.

The county will continue work with the vendor and said it would post any temporary minimum‑weight policy and return to the commission if additional authorization is required for vendor costs to rework software.